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Coming soon · in testingStarter

Stuck Orders Daily Digest

Every weekday 7am: paid orders unfulfilled 2+ days, tagged, with a customer update drafted.

Outcome: Every weekday 7am, an email lists paid orders still unfulfilled after 2 days, tagged stuck, with a customer-update message drafted for you — catching "where's my order?" tickets before they happen.

Cost box

Shopify Basic+ · Flow free · AI $0 · Setup ~15 min

What it does

Every weekday morning, Shopify Flow finds paid orders still unfulfilled after 2 days, tags them stuck and emails you the list, along with a drafted update you can send the customer.

Who it's for

  • Stores that get 'where is my order?' emails
  • Owners who fulfill orders themselves
  • Anyone with a 2-day shipping promise

What you get

  • Step-by-step setup checklist written for beginners
  • Copy-paste settings (triggers, conditions, email text)
  • Store profile worksheet to tailor it to your store
  • Ready-to-use AI prompts
  • Verification test so you know it works
  • Troubleshooting guide
  • 12 months of updates and a 14-day 'it didn't run' refund

Setup time and cost

Setup: ~15 min. Platform: Shopify Flow (free). Price: $19 one-time, or included in All-Access.

FAQ

Will it email my customers?

No. It emails you. You decide what each customer hears, using the drafted update.

Can I change the 2-day threshold?

Yes. The store profile worksheet walks you through setting your own shipping promise.

Do I need to be technical?

No. You follow a checklist and paste in the settings provided.

What if it doesn't work in my store?

You're covered by a 14-day 'it didn't run' refund.

Related guides

Setup checklist (9 steps)

  1. Fill store-profile.md (shipping promise, sign-off).
  2. Flow → Create workflow.
  3. Unlocks after purchase · copy-paste settings included
  4. Unlocks after purchase · copy-paste settings included
  5. Unlocks after purchase · copy-paste settings included
  6. Unlocks after purchase · copy-paste settings included
  7. Unlocks after purchase · copy-paste settings included
  8. Unlocks after purchase · copy-paste settings included
  9. Unlocks after purchase · copy-paste settings included

The full checklist, copy-paste settings and troubleshooting guide unlock after purchase.